We are committed to accountable and transparent ways of working with all stakeholders. The LWF is certified under the 2010 HAP Standard in Accountability and Quality Management. We are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief.
Commitment to Accountability
We are committed to accountable and transparent ways of working with all stakeholders
We are committed to accountable and transparent ways of working with all stakeholders. LWF is certified under the 2010 HAP Standard in Accountability and Quality Management.
We are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief.
We have zero tolerance for:
- any form of abuse of power
- sexual exploitation
- fraud and corruption
- physical and psychological abuse
- criminal offences
We take complaints about LWF organizational or staff misconduct seriously, and will respond in a timely, appropriate manner through established mechanisms.
Have a complaint?
- Use our Complaint Form to lodge a complaint
- Contact our Complaints Focal Persons in Kakuma, Dadaab or Djibouti
- Send an email in confidence via [email protected]
